Is Setapp safe during russian aggression against Ukraine?

When russia started aggression towards Ukraine, Setapp was ready. We have prioritized the reliability and security of Setapp since its release, so the core security measures have always been in place. We can also confirm that the Setapp team is safe and continues to work. World-renowned audits and certifications prove Setapp's security. Visit our MacPaw Trust Center.

Let us emphasize five publicly known security aspects of Setapp.

Data and infrastructure

We use Amazon Web Services to host users' data and all our infrastructure. All physical servers are stored worldwide (USA, UK, and Ireland) and are safe. We do not store any vulnerable data in Ukraine.

Payments

We work with a reliable payment provider: Paddle.com. This is a worldwide reseller that provides its services to 245 countries and territories. Paddle’s team and technical resources are located in the United Kingdom.

Encryption

We use industry-standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. Once we receive your data, we protect it on our servers using a combination of technical, physical, and logical security safeguards.

Data security

As a product, Setapp communicates with many third-party vendors. Understanding who can use our data and how to use it is of high importance. To ensure data security across the network, Setapp has earned SOC 2 Type 1 accreditation.

Setapp team

Last but not least is our team. MacPaw checks the safety of each specialist. While many of us are involved in defending our land and volunteering in projects, our daily work and our customers remain among the highest priorities for all Macpawians.

Setapp has always been a highly secure platform with no connection to Ukraine, aside from the team's location. Since all Macpawians are safe now, nothing has changed in your experience with Setapp. Thanks to all our dear subscribers who stay with Ukraine and think of its people.
Explore more information in:

• Setapp Privacy Notice
• The Paddle Privacy Policy

If you have questions about any specific aspect of security in Setapp, please contact us.