Cancel trial

We're sorry to hear you want to leave. With strong hope to see you with us sometime later, let us guide you on canceling your trial subscription. 

1. Go to the Subscription page of your Setapp account.

2. Click "Cancel trial" at the bottom of the page.

3. Choose answers in a short cancellation survey, then confirm your action.

   The survey consists of just 2 questions and usually takes less than a minute to complete. Still, your answers and feedback are priceless and will help us improve Setapp.

Note: If you don't see the "Cancel trial" button, it means you haven't added your payment information to Setapp. In this case, there is no need to cancel the trial since we won't charge you.

Another case when you don't see the "Cancel trial" button is when your trial usage ends and your paid subscription starts. Then click "Manage subscription" > "Cancel subscription."