Manage devices for a team

With additional devices, you can use Setapp on several Macs at a time. This is useful for working in the office and from home, and in many other cases.

In a new team, everyone can use Setapp on one Mac. However, team owners can purchase up to 4 extra devices for any teammate. In total, you can have Setapp on 5 Macs.

Team owners and members can see their connected Macs on the “My devices” page of the online Setapp account. Team owners can manage the organization devices on the “Team management” page.

Pricing and billing. An additional device comes at $7.99/month (+ VAT). This price is fixed for both owners and members and doesn’t change with the number of devices purchased, people in a team, or the subscription term (monthly or annual).

The extra device fee is always charged monthly, even for teams that use the annual subscription. Charges apply immediately after confirming a device purchase. You can start using Setapp on your next Mac right after the payment is processed, which usually takes less than a minute.

Unused devices

A purchased device that hasn’t been assigned to anyone in a team is referred to as “unused.” You get it when:

• A member with an extra device leaves a Setapp team.
• A device is retrieved (removed) from a person in a team without assigning it to anyone else.

Team owners can find the number of unused devices on the “Team management” page of the online account.

We try our best to make your team costs more effective. To achieve that, we’re canceling a device that stays unused for a month, so that you don’t pay for it in the next billing period.

Please note: if a team member doesn’t install and open Setapp on an assigned device, it’s not considered as unused.

Manage devices

Purchase a device:

1. Go to the “Team management” page of your online account.
2. Hover over a team member, then click Manage and choose “Add device.”
3. Confirm your purchase.

The payment is charged immediately; once it's processed, your team member can sign in to Setapp on another Mac.

Assigning an unused device to a team member takes the same steps:

1. Access the “Team management” page and make sure you have unused devices.
2. Hover over a team member, then click Manage and choose “Add device.”
3. Confirm your action.

This time, no fee is charged, since you're operating with a purchased device.

Reassign a device to another team member:

1. Open the “Team management” page.
2. Hover over a member you want to retrieve a device from, then click Manage and choose “Remove device.” The device becomes unused.
3. Hover over a member you want to assign the device to, then click Manage and choose “Add device.”

After removing a device from a team member, this person gets signed out from all connected Macs and needs to sign in again.

Cancel a device. To stop paying for a purchased device, just remove it from a member to whom it’s been assigned to:

1. Navigate to the “Team management” page.
2. Hover over a member you want to retrieve a device from, then click Manage and choose “Remove device.”

The device becomes unused, and you won't be charged for it in the next billing month.