Limitations in Setapp apps

Setapp is designed to provide full access to all app features with no limitations and ads. This commitment successfully works for ~97% of Setapp apps; however, some exceptions may occur due to the variety of business models that our vendors use. Mostly, limitations appear when app developers bear additional costs while using third-party services or data providers, for example, cloud storage or OpenAI technologies. Such expenses can go up really high and can’t be covered by Setapp subscription alone. Even though Setapp team and app developers are trying to include the maximum of what can be offered via Setapp subscription, there is still a possibility that app features that depend on external service providers may be somewhat limited in Setapp version. In such cases, app developers introduce a separate plan for Setapp.

See the table with the apps that have limitations. We'll also explain why Setapp and the app developers were forced to apply them.

Apps	Limitations	Why?
TypingMind Elephas Plus	The number of requests sent to OpenAI is limited to 100 per hour and 200 per day.	If you used TypingMind, Elephas, and Plus out of Setapp, you'd have to register in OpenAI, get your own OpenAI key, and then insert it into the apps while paying for AI service on your own. Setapp simplified the flow for you. We suggest our own OpenAI key so you can use TypingMind, Elephas, and Plus smoothly with no additional steps. However, Setapp is charged for each request sent by our subscribers to OpenAI, so we had to set limits to make this business model workable. Note: TypingMind and Elephas are about to release a feature where you can use your own OpenAI key within Setapp.
MoneyWiz 2023	Only 1 data provider is available to connect to banks.	MoneyWiz, as an app, develops tracking of your expenses, generates reports, and conducts other calculations. However, it doesn't communicate directly with banks while using open banking platforms such as Plaid, Salt Edge, etc. MoneyWiz pays to the banking platforms every time a user accesses the data from the bank. To make its business model in Setapp profitable, MoneyWiz can provide access to banks via one provider.
CleanShot X	You get the "CleanShot X + Cloud Pro" plan limited to 10 GB storage.	Usually, apps don't buy and support storage servers themselves. Instead, they pay for the cloud storage services such as Amazon Web Services that physically store needed data. That’s why each app finds the balance between the app price and its own expenses. With the Setapp subscription, you can access the apps’ full features, but storage space is limited to make the business model profitable.
Dropshare	You get the "Dropshare Pro" plan that covers 10 GB for transferring and 20 GB for storage.
Backtrack	You get the full-featured paid version of Backtrack limited to save 75 monthly recordings.
Spark	No Shared Inbox No team roles 5 GB team file storage Shared drafts for 2 free active collaborators 5 free shared templates for team 10 assignments for the team	You get the "Premium Individual" plan — the most-featured offer in Spark for individual subscribers. Spark also provides a team subscription plan — "Premium Teams," designed for teamwork. However, we can't provide corporate plans for individual subscribers for apparent reasons. Nevertheless, "Premium Individual" still contains collaboration features limited to values you can see on the left.

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