Setapp is designed to provide full access to all app features with no limitations or ads. This commitment successfully works for ~97% of Setapp apps; however, some exceptions may occur due to the variety of business models that our partners use. Mostly, limitations appear when app developers bear additional costs while using third-party services or data providers, such as cloud storage or OpenAI technologies. Such expenses can go up really high and can’t be covered by a Setapp subscription alone. Even though the Setapp team and app developers are trying to include as much as possible that can be offered via a Setapp subscription, there is still a possibility that app features that depend on external service providers may be somewhat limited in the Setapp version. In such cases, app developers introduce a separate plan for Setapp.
Explore the table with the apps that have limitations. We'll also explain why Setapp and the app developers were forced to apply them.
| Apps | Limitations | Why? |
| AI apps |
Setapp introduces AI credits to measure and charge AI usage. A number of credits depends on your subscription plan:
Note: AI models Сlaude, Mistral, and Stable Diffusion are not covered by Setapp AI credits. You can use your own OpenAI key to access these models. Learn more in the AI+ subscription plans article.
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If you used AI apps out of Setapp, you'd have to register in OpenAI, get your own OpenAI key, and then insert it into the apps while paying for AI service on your own. Setapp simplified the flow for you. We suggest our Setapp OpenAI key so you can use TypingMind, Elephas, Plus, and other AI apps smoothly with no additional steps. However, Setapp is charged for each request sent by our subscribers to OpenAI, so we had to set limits to make this business model workable. Note: You can use your own OpenAI key within Setapp for AI+ apps. Then, you don't need to upgrade your plan to AI+ even if you use these apps intensively. |
| Craft | Limitation in the "Craft Together" feature. |
You can’t invite members to your team, but you can still collaborate on individual documents. |
| The AI assistant is not available in China. | Due to the ongoing updates to the generative AI regulation and compliance requirements introduced by the Chinese government, the Craft team has decided to stop supporting the AI assistant in China. | |
| MoneyWiz 2023 | Only 1 data provider is available to connect to banks. | MoneyWiz, as an app, develops tracking of your expenses, generates reports, and conducts other calculations. However, it doesn't communicate directly with banks while using open banking platforms such as Plaid, Salt Edge, etc. MoneyWiz pays to the banking platforms every time a user accesses the bank's data. To make its business model in Setapp profitable, MoneyWiz can provide access to banks via one provider. |
| CleanShot X | You get the "CleanShot X + Cloud Pro" plan, which is limited to 10 GB of storage. | Usually, apps don't buy and support storage servers themselves. Instead, they pay for cloud storage services such as Amazon Web Services, which physically store needed data. That’s why each app finds the balance between its price and expenses. With the Setapp subscription, you can access the apps’ full features, but storage space is limited to make the business model profitable. |
| Backtrack | You get the full-featured paid version of Backtrack, limited to 75 monthly saved recordings. | |
| Spark Mail | You get the "Plus" plan. | Features from the "Pro" plan are primarily designed for team collaboration and advanced AI use. Since Setapp provides individual subscriptions, collaborative features aren’t included, and AI usage is limited to keep operational costs sustainable. |
Spark +AI — the AI-powered email assistant — is not available in China. |
The Chinese government has introduced legal limitations and continues to update its rules around the use of generative AI. |
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| Ready to Send | You get the "Flow" plan, which includes 250 emails/month and 2500 characters (500 words) of custom instructions. | The app uses OpenAI technology to provide its service. Each request brings extra costs, so these limitations are necessary to keep the business model profitable. |
| Canary Mail | You get the "Growth" plan. Explore what it includes here. | Recently, Canary Mail introduced new pricing and added a more advanced "Pro+" tier, which is particularly tailored for teams. While it may appear that Setapp subscribers are missing out on some features, we want to reassure you that you'll still have access to all the features you enjoyed before the pricing change, except for the "PGP & SecureSend encryption" option. |
| MindNode | The documents remain stored in the file system. |
MindNode is offered in two versions: MindNode Classic (the existing version) and MindNode Next. The key difference lies in how documents are stored:
Some features available in MindNode Classic have not yet been implemented in MindNode Next. For now, Setapp subscribers will continue to have access to MindNode Classic, which will still receive updates and bug fixes. Once MindNode Next achieves feature parity with MindNode Classic, the developers will include it in Setapp as well. |
| Luminar Neo |
Generative tools such as
are not included in the Setapp version. |
These AI-powered tools come with extra costs that can’t be covered by the Setapp subscription. |
| Synchronization between macOS and iOS is not supported | Your Setapp Membership includes access to the Mac version of Luminar Neo only. If you purchased the iOS version separately through the App Store, please note that your data will not sync between your iPhone and Mac. | |
| FocuSee |
AI features such as
are unavailable in the Setapp version. |
These AI-powered features come with extra costs that can’t be covered by the Setapp subscription. Both teams are working on a solution to enable these features in future updates. Get more information here. |
| Elephas | You get the "Standard" plan. | The “Pro” plan includes multi-device access, advanced AI tools, and team features. These come with higher operational costs and are built for collaborative use. The “Standard” plan keeps things simple, powerful, and cost-effective for individual Setapp users. |
| PDF Search | The AI Chat feature is not available in the Setapp version. | The latest updates focus on the AI Chat feature. It requires a separate credit system for Google Gemini, which isn’t supported in Setapp yet. |
We invite you to discover dozens of Setapp apps free from functionality and storage limitations.
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