Manage payments and billing

We treat your credit card information carefully and securely. For that reason, we use Paddle, Braintree, and Stripe — the PCI DSS-compliant payment providers. We also support the 3D Secure 2.0 protocol to make online payments safer.

Setapp fees are charged in US dollars worldwide. For other currencies, your fee is converted on your side at the exchange rate set by your bank on the day of the transaction.

Notes: 

• Bank transfers are available with Setapp for Teams; contact our Sales Team for details.
• Taxes may apply depending on your country.

Add payment details

You enter your payment details as part of the Setapp sign-up process.

Card details

You can pay for your subscription using one of the following methods:

• Apple Pay (available only on Safari)
• PayPal
• Credit or debit card: We accept Visa, Mastercard, American Express, Discover, JCB, Maestro, and Diners Club.

1. Add your card number, name, expiration date, and CVV.
2. Click Save card.

VAT number

If you're using Setapp as a business registered in the European Union or if an EU-based company pays for your Setapp subscription, you can specify the VAT number to avoid double tax payments.

1. Click Add VAT number to specify your VAT ID. Write your VAT ID without spaces like this: XX123456789 — don't separate the country code and the ID.

   The "VAT number" field will validate the numbers issued by the European Union countries to be used for intra-community transactions only. You can verify the validity of your VAT ID on the European Commission's VIES website.

2. Fill in the rest of the information and click Apply.

Note: Adding a VAT number is not supported for single apps, as they are processed through a different payment provider — Stripe. If you need to add a VAT ID, please contact our support team, and they’ll be happy to assist.

Change payment details

1. Open the Subscription page of your account and click Update in the Payment details block.

   

2. Provide your new payment details, then click Update card details.

Note: To change VAT number or your country, please contact our support, as this is the only way to make these changes at this stage.

Remove payment details

To delete your payment details, you must first cancel your current subscription. These are all the steps you need to take:

1. Go to your account's Subscription page, click Update > Cancel subscription, then confirm your action.
2. Click Remove in the Payment details block and confirm the removal.

Setapp and its apps will no longer be available after you cancel your subscription. However, you can always reactivate it with just a couple of clicks.