Grace period

Grace is a 14-day period when you can still use Setapp after your last payment fails.

Here’s how it works. When your billing cycle is over, a recurring payment (a subscription fee and an extra device fee, if any) is collected from your account. Generally, it is charged the same day every month — the day you paid for the subscription for the first time. However, if your credit card has expired or if you’ve canceled it and haven’t provided new payment details, we cannot charge you on the due date. In this case, your account is immediately moved to "a grace period". During these 14 days, you can smoothly resolve payment issues while continuing to use Setapp on all your devices.

If the billing issue is resolved during the grace period, nothing more than a regular fee is collected from your account. Otherwise, your account is getting suspended until the moment you decide to renew it.

Reactivating the account is as easy as clicking the “Renew subscription” button on the Subscription page of your online Setapp account. Your extra device subscriptions, if you had them, will be reactivated too.

Note that you’ll be charged a little more than your regular subscription fee after renewal: your regular fee, plus 14-day of grace (including device subscription, if any), plus taxes.

Since our calculations are complex and may vary in various cases, we’re not giving exact numbers here; however, you can always contact our Support Team if you have questions or want to know details.