Add and remove members in a team

Adding members

Joining a Setapp team takes these steps:

• Team owner sends an invite from the online account.
• New member accepts the invite and signs in to Setapp on a Mac.

Send an invite:

1. Go to the “Team management” page of your online account and click “Invite member.”
2. Enter the colleague’s email and confirm your action.

After sending, your teammate’s status changes to “Pending activation”. Once the invite is accepted, the status becomes “Active.”

Your team increases by one member at the moment you send an invite, not when your colleague accepts it. To know how this affects your payments, see “Prices & billing for teams.”

Resend an invite. If your colleague can’t find an email with the invitation, you can send it again. Follow these steps:

1. Go to the “Team management” page.
2. Find the member in the list and click “Resend invitation.”

Your colleague can only use the latest invite to join the team; the previous invitation gets canceled.

Removing members

Remove a member from a team:

1. Go to the “Team management” page.
2. Hover over a member, then click Manage and choose "Remove member."

You can also revoke an invite if your colleague didn't accept an invitation. Follow these steps:

1. Access the “Team management” page.
2. Hover over a member, then click Manage and choose “Revoke invite.”

Removing a member or revoking an invite doesn't mean canceling a place in your team — it still has the same number of members and the subscription fee doesn’t change. What you get is an extra invite, mentioned in the Invites count on your “Team management” page. We recommend sending such invites to other colleagues soon so that you don't have "idle seats" in your team.

To make your team expenses more efficient, we're canceling all unassigned invites at the beginning of your next billing period. You’ll only need to pay for the accepted invites — that is, for the colleagues who’re actually using Setapp.